Sales Policy

Effective Date: December 27, 2024

At Finokidwear, we are committed to providing high-quality products and exceptional customer service. This Sales Policy outlines the terms and conditions of all sales made through our website at finokidwear.net.

1. Product Availability

All products on our website are subject to availability. In the rare event that an item is out of stock or unavailable, we will notify you as soon as possible and provide alternatives, or offer a refund if necessary.

2. Pricing

Prices for products are listed in USD (United States Dollar) and are subject to change without notice. We make every effort to ensure accurate pricing, but in the case of any errors, we reserve the right to correct prices and inform customers of any discrepancies before processing orders.

3. Order Confirmation

Once you complete your purchase, you will receive an order confirmation email, which includes the details of your order and an estimated delivery timeline. If you do not receive an order confirmation, please check your spam folder or contact our customer support.

4. Order Processing and Shipping

All orders are processed during business days (Monday through Friday, excluding holidays). Shipping times will vary depending on your location and the shipping method chosen at checkout. You will receive tracking information once your order has been dispatched.

5. Shipping Fees

Shipping fees are calculated during the checkout process based on the delivery location and shipping method selected. We offer various shipping options to accommodate different delivery needs.

6. International Shipping

We currently offer shipping to select international destinations. If you are located outside the United States, please be aware that you may be subject to customs duties, taxes, or import charges. These fees are the responsibility of the customer and are not included in the product or shipping prices.

7. Sales and Promotions

From time to time, we may offer sales, discounts, or promotions. All sales are subject to the terms and conditions outlined in the specific promotion. Discounts or promotions cannot be applied retroactively to previous orders.

8. Payment

We accept a variety of payment methods, including major credit and debit cards, PayPal, and other secure payment options. Payments must be completed in full before your order is processed and shipped.

9. Returns and Exchanges

For information on returning or exchanging an item, please refer to our Refund and Returns Policy. Returns and exchanges are only accepted for eligible items and within the specified time frame.

10. Cancellations

You can cancel your order at any time before it has been shipped. Once an order has been shipped, it cannot be canceled, and you must follow the process outlined in our Returns and Exchanges Policy for any returns.

11. Customer Support

If you have any questions or concerns regarding your order, product availability, or any aspect of your purchase, please contact our customer support team:

Finokidwear
654 Chestnut St,
Kearny, New Jersey
Phone: (201) 955-2488
Email: info@finokidwear.net
Website: finokidwear.net