Shipment Policy
Effective Date: December 27, 2024
At Finokidwear, we are committed to ensuring a smooth and efficient delivery process for all of our customers. This Shipment Policy outlines the details of how we handle shipping, including processing times, delivery options, and related information.
1. Shipping Locations
We currently offer shipping to the United States and select international destinations. If you are located outside the United States, please be aware that additional customs duties, taxes, or import fees may apply.
2. Shipping Methods
We offer a variety of shipping methods to meet your needs, including standard, expedited, and express options. Shipping costs are calculated based on the delivery address and the selected shipping method at checkout.
3. Shipping Processing Time
All orders are processed during business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.
- Processing Time: Orders typically ship within 1-3 business days of receiving payment.
- Shipping Time: Delivery times vary depending on the shipping method chosen and the destination. Expected shipping times will be provided during checkout.
4. Order Tracking
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
5. Shipping Fees
Shipping fees are calculated based on the weight of your order and the shipping method chosen. Shipping costs will be displayed at checkout before you complete your purchase. We may offer free shipping promotions from time to time, which will be clearly noted during checkout.
6. Delivery Issues
We strive to ensure timely delivery, but occasionally, delays may occur due to factors beyond our control, such as weather, customs processing, or other logistical issues. If there is an issue with your delivery, please contact us, and we will assist you in resolving the matter.
7. International Shipping
For international orders, please be aware of the following:
- Customs Duties and Taxes: Import duties, taxes, and fees may be applied by your country upon arrival. These charges are the responsibility of the customer and are not included in the product or shipping prices.
- Shipping Time: International shipping may take longer than domestic shipping, depending on the destination country and customs clearance.
8. Address Accuracy
Please ensure that your shipping address is entered accurately at checkout. We are not responsible for delays or errors in delivery due to incorrect address information. If you notice an error in your shipping details, please contact us as soon as possible to correct the information.
9. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and may offer a replacement or refund, depending on the situation.
10. Contact Us
If you have any questions or concerns regarding shipping, please don’t hesitate to contact us:
Finokidwear
654 Chestnut St,
Kearny, New Jersey
Phone: (201) 955-2488
Email: info@finokidwear.net
Website: finokidwear.net